Conditions

Order

You have made your choice and want to order...

To order items, click on the product and fill in the desired quantity. If you then click on the shopping cart, it will be added to your cart.

Once you have placed all items in your cart, open the shopping cart (top right of the site) and follow the instructions to complete your order.

Your order will be processed within 3-5 working days (if applicable within 3-5 working days after receiving your payment)


Shipping costs

Germany, Belgium and Holland
The delivery charge will be just €7,95 per package

France, Austria and Denmark
The delivery charge will be just €17,50 per package

Any additional discounts are not valid for these countries
Italy, Spain, Portugal, Sweden, United Kingdom and Ireland
Shipping costs will be just €27,50 per package
Any additional discounts are not valid for these countries
Other countries: on request, please send your request to: info@aatreeshop.nl
We only deliver to countries within the EC
Articles out of stock
If we cannot fulfil your full order within a few days, we will dispatch items as and when they become available. You will not be charged any additional fee for this.


Payment options

Already customer
When you already bought from us before, you can pay your order after dispatch. We will send you our invoice by e-mail and ask you to pay within 14 days of receipt of this invoice.
New customer
If we are not able to trace your address (telephone book or internet), we will ask you to pay -  for this first order - in advance.
In that case you will receive an e-mail from us as soon as possible, indicating the total amount (incl. shipping costs) and instructions on how to settle payment.
Your package will then be sent after receipt of your payment.
Any next orders can be payed after despatch, within 14 days after receipt of our invoice.
The invoice will be sent - on the day of despatch - by e-mail. Therefore, please ensure that the e-mail address you supply us with is correct and up to date.
 
Delivery outside Netherlands, Belgium and Germany
If your order should be delivered outside the Netherlands, Germany or Belgium, we will ask you to pay in advance.
In that case you will receive an e-mail from us as soon as possible, indicating the total amount (incl. shipping costs) and instructions on how to settle payment.
Your package will then be sent after receipt of your payment.
 
 
Payment
Payment can be made to one of our bank accounts:
Rabobank, the Netherlands 
IBAN:  NL45 RABO 0101 3320 41
BIC: RABONL2U   
In name of:  Aatree          
Volksbank, Germany
IBAN de82 4016 4024 0863 5115 00
BIC: GENODEM1GRN
In name of:  Nienke ter Huurne-Kenkhuis
By using PayPal to on one of our PayPal accounts:
Jan.ter.Huurne@fruittuin.com or
info@obstbaeume-online.de
Byj visa or mastercard
 
Delivery time
We aim to despatch orders within  3 -5 working days after receipt of your order and payment.

Orders are sent by carrier and are normally delivered within 1 to 2 days of despatch for delivery to the Netherlands, Germany or Belgium.
For delivery outside these countries shipment will normally take up to 4 working days.
 
Article out of stock
Most of the trees and plants are nursed by ourselves, but we also sell products that we have to buy.
We intent to keep these items in stock.
But should it occur that some article is not available, shipment of your order could be postponed for a few days.
If we cannot fulfil your full order within a few days, we will dispatch items as and when they become available. You will not be charged any additional fee for this.
 
You did not (yet) receive your order
Did you not receive your package after 1 week, please contact us:
by e-mail: info@aatreeshop.nl
or by phone: 0031-53-5696401


Packaging
 All fruit trees will be pruned before despatch, so you just have to plant them!
 
The trees and bushes are despatched carefully: the pots will be packed in plastic bags and then the whole package in a carton box, supported by a wooden pole to avoid damage during transportation.
Our packages will be sent by courier. 
If you are not able to plant a tree immediately, please remove the carton box. You can leave the plastic bags on. This way the plants can be kept for about 1- 2 weeks, depending on weather and storage conditions.


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